FAQ
Westfalenhallen Dortmund, Germany
At what age can I visit MAYDAY?
Generally no entrance for visitors under 16.
Will there be a box office?
Yes, the box office will be open on Thursday (30 April) from 05.00pm.
Ticket price: EUR 75,-
There will be enough tickets available.
Which means of transport am I allowed to use?
With the admission ticket on all buses, trams & trains (DB: RE, RB and S-Bahn, each 2nd class) in the VRR Rhine-Ruhr fare zone. Valid from 30 April to 1 May 2020. Information at www.vrr.de and www.bus-und-bahn.de. An overview of the VRR area is available here.
I want to leave and re-enter the festival site during the event. Is it possible to purchase a readmission wristband?
Yes, you have the option to get a readmission wristband on site for a price of EUR 5,-. This entitles you to repeated entry to the venue.
Are there cash machines?
Yes, cash machines are available in the corridor around the Arena in the Westfalenhallen,
At the box office and merch stands payment by debit card is possible, too.
Will there be a wardrobe or lockers available?
Yes, sufficiently available on site.
Lockers can be rent at the Plaza (area between Arena and Factory).
How does the food & beverage system work?
There will be numerous stands for food and drinks at the venue.
It is not allowed to bring your own food or drinks with you.
How does the token re-exchange work?
Attention: Have your ticket ready! The barcode on the back of your MAYDAY ticket entitles you to re-exchange your remaining tokens. This barcode will be scanned at the re-exchange counter nearby the box office behind the exit. You can exchange up to 12 tokens as usual.
Can I bring my own camera?
Yes, it is allowed to bring your camera to the event. Taking pictures or videos for personal/private use is permitted. It is forbidden to use sound, picture or video recordings or shoots for commercial use, unless the event organizer explicitly allowed it in advance by writing.
The visitors may eventually be photographed or be on camera during the event. Pictures and recordings may be published.
Can I visit MAYDAY with a wheelchair?
Yes, the entrance and toilets on site are handicapped accessible.
All floors are accessible. Please consider that the gallery of the Westfalenhalle 1 (Arena) is only accessible by stairs.
Is there a Newsletter / Flyerservice?
Yes, register here and get the latest information about MAYDAY.
Any other questions?
Hotline: +49 (0) 261 - 921 584 95 or by contact form:
Forged tickets
Warning: Forged tickets unfortunately keep appearing which are difficult to tell apart from genuine tickets. We therefore strongly advise you not to buy tickets from online houses or private sellers. Hardtickets and all system tickets (Eventim, paylogic,etc.) will be closely checked at the venue. Anyone with a forged ticket will not be allowed entry. Please buy your tickets only at mayday.de, the official advance sales or the box office.
House rules
You can view the house rules here.
