FAQ

In general, no entrance for visitors under 16.

In order to be present after midnight, it is neither necessary for 16/17 year olds to have an 18+ escort nor to carry a u18 form ("Muttizettel").

Yes, the box office will be open from approx. 05.30pm.
Ticket price: EUR ,-
There will be enough tickets available.

Attention: No re-entry at MAYDAY! The access with your ticket is only possible once.

No, there is no re-entry at MAYDAY! The access with your ticket is only possible once.

With your admission ticket you can use all buses, trams and trains (DB: RE, RB and S-Bahn, each 2nd class) in the VRR Rhine-Ruhr fare zone free of charge. Valid from 30.04. to 01.05.2023, 12 noon. Further information at www.vrr.de and www.bus-und-bahn.de. An overview of the VRR area is available here.

MAYDAY is cashless.
At the merchandise & locker booth you can also pay by card or in cash. At the wardrobes you have to pay in cash. ATMs are available in the Westfalenhalle.

You can find more info here.
Load up your credit free of charge in the event portal now.

Yes, MAYDAY is cashless. At the merchandise & locker booth you can also pay by card or in cash. At the wardrobes you have to pay in cash. ATMs are available in the Westfalenhalle.

You can find more info here.
Load up your credit free of charge in the event portal now.

Yes, there are sufficient wardrobes in the Westfalenhallen.
You can book lockers in the event portal up to and including 29.04.2023.

Locker small:

• approx. 25x30x45cm
• space for up to two jackets
• price: EUR 7,-

Locker large:

• approx. 45x30x45cm
• space for up to four jackets or a backpack
• price: EUR 11,-

You will receive your locker number and the individual PIN code at the locker booth on site in the Plaza (between Arena and Factory). Please note: Pick-up/use is only possible with your cashless wristband! The lockers are placed in the Passage (next to the Plaza).

Limited booking is also possible on site.

There will be numerous stands for food and drinks at the venue.
You pay there with your cashless wristband. More info can be found here.
It is not allowed to bring your own food or drinks with you.

Yes, in the Plaza (passage hall between Arena and Factory).

Yes, in the corridor around the Arena.

Lost property will be collected during the event in the production office (in the corridor around the arena at letter H). After the event, lost property will remain in the Westfalenhalle. Please contact regarding your lost items:

Westfalenhalle GmbH
Zentrale Fundstelle / Firma Kötter
Strobelallee 45 / 44139 Dortmund
Tel: 0231 - 120 467 3
Opening hours: Tue. 09.00 - 15.00 h

Yes, it is allowed to bring your camera to the event. Taking pictures or videos for personal/private use is permitted. It is forbidden to use sound, picture or video recordings or shoots for commercial use, unless the event organizer explicitly allowed it in advance by writing.

The visitors may eventually be photographed or be on camera during the event. Pictures and recordings may be published.

Yes, the entrance and toilets on site are handicapped accessible.
All floors are accessible. Please consider that the gallery of the Westfalenhalle (Arena) is only accessible by stairs.

Yes, add yourself here and get the latest information about MAYDAY.

Hotline: +49 (0) 261 - 921 584 95 or by contact form:

Warning: Forged tickets unfortunately keep appearing which are difficult to tell apart from genuine tickets. We therefore strongly advise you not to buy tickets from online houses or private sellers. All tickets will be closely checked at the venue. Anyone with a forged ticket will not be allowed entry. Please buy your tickets only at mayday.de or the box office.

You can view the house rules here.